SHIPPING POLICY

At Mae Claire, we carefully prepare every order with love and attention.

Processing Time

Orders placed before 3:00 PM (CET) are shipped the same business day.

Orders placed after 3:00 PM, on weekends, or on public holidays will be processed on the next business day.

Delivery Times

Netherlands: 1–2 business days

Belgium: 2–4 business days

Please note that delivery times are estimates and may vary during busy periods, holidays, or due to circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to follow your package every step of the way.

Shipping Costs

Shipping costs are calculated at checkout and depend on the destination and selected shipping method.

Incorrect Shipping Information

Please ensure that all shipping details are entered correctly before placing your order. Mae Claire is not responsible for delays, lost packages, or additional costs caused by incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us at info@maeclairejewelry.com. We will do our best to assist you and find a suitable solution.

Contact

If you have any questions regarding your order or shipping, feel free to contact us at:

info@maeclairejewelry.com

Thank you for shopping with Mae Claire. 🤍